The Best Way to Achieve 24/7 Customer Support Excellence with AI
Deliver Seamless, 5-Star Multi-Channel Support, Boost Customer Engagement and Drive Business GrowthWatch this quick video to see how to get started
Increase customer engagement & enhance satisfaction
Reduce support costs while providing 24/7 availability
Improve efficiency and increase revenue
Scale support efforts effortlessly
Why CX Genie?
CX Genie is on a mission to make AI accessible for everyone with just a few clicks.
Join 15,000+ users across industries
Designed for businesses of all sizes seeking to enhance their customer support operations with cutting-edge AI technology tailored specifically to your unique needs.
The solutions you need for outstanding customer support
As one of our customers said - CX Genie replaces more than 6 different softwares and provides the entire customer service operation.
AI Chatbots
Enhance your customer's engagement, satisfaction and automate responses with smart chatbot.
Workflow
Create personalized, human-like chatbot conversations with easy drag-and-drop design - no coding needed.
Ticket Management
Efficiently handle and resolve support tickets.
Whitelabel for Agencies
Customize and brand CX Genie as your own, offering your clients a seamless, branded experience.
Product Data Sync Up for Ecommerce
Sync & update your product data across platforms, ensuring consistent and accurate information.
Help Desk
Provide robust support, manage agent teams, assign tasks seamlessly and interact with customers more effectively.
Seamless integrations with your favorite platforms
CX Genie integrates effortlessly with popular platforms such as your CRM systems, communication channels and more to enable centralized support.
Plans that fit your needs
Annually (Save up to 16%)
Basic
Premium
Pro
Enterprise
See what people love about CX Genie
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.
The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.
Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.
There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.
The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn't have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.
Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.
Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.
I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.