See how CX Genie works
Create intelligent chatbots that automate processes, personalize interactions, and unlock the power of AI - without the complexity.
Trusted by 6000+ customers globally
Who is CX Genie for
Customer Service Teams
Struggling with high contact volumes and repetitive inquiries? CX Genie empowers you to automate FAQs, offer 24/7 support, and personalize interactions to delight customers and free up your team's time.
E-commerce and Retail Businesses
Want to engage customers, provide real-time assistance, and offer product recommendations? CX Genie helps you personalize the buying journey, boost sales, and build brand loyalty with AI.
Marketing and Sales Teams
Looking to improve lead generation, qualify prospects, and nurture relationships? CX Genie lets you capture valuable customer data, answer questions instantly, and convert leads into sales with interactive chat experiences.
Financial Services
Need to provide personalized communication, offer advice, and streamline account management? CX Genie helps you answer customer inquiries 24/7, address concerns, and build trust.
Technology and Software Startups
Want to gather product feedback, prioritize feature requests, and engage directly with users? CX Genie allows you to collect valuable insights, automate support interactions, and improve your product roadmap.
Beyond basic bots
CX Genie for smarter interactions
Auto-Learning & Human-Powered Improvement
Effective Communication, Naturally
Feedback Loop for Success
Intent Detection & Personalized Messaging
CX Genie is your all-in-one chatbot solution
Every interaction matters. Manage, analyze, and personalize your chatbot ecosystem efficiently with CX Genie
Easy to use workspace
Everything you need to manage your chatbot easily accessible in one place.
View real-time performance in your dashboard
Manage all bots in one place
Jump into live chats
Build custom message flows
Manage customers & tickets
Multiple data sources
Enrich and train your chatbot with diverse information types. Multiple data sources ensure the chatbot provides accurate and comprehensive responses
Upload URLs, FAQs, Documents, and more
Train on rich content
Supporting multimedia interactions
Hybrid model
Blend the best of both worlds. Combine AI and real human conversation at any time for personalized support.
Human touch meets automation
24/7 availability
Data-driven decisions
Message flow builder
Build dynamic chatbot conversations that feel human, not robotic. Design personalized, interactive and unique conversation paths based on customers choices, ensuring they get the answers and support they need. No coding required.
Map the journey and build branching conversations
Visualize the flow with drag-and-drop interface
Personalize at every turn (branching logic & conditional responses)
Collect feedback
AI recommendations
Chatbot agents learn and respond in real-time. Imagine your customers feeling seen, heard, and understood. That's the power of AI recommendations in action.
AI auto reply and suggestions
Proactive engagement, every time
Reduce support tickets & boost conversions
Your favorite platforms, integrated
Easily integrate your chatbot with your chosen platforms. And stay tuned, more CX Genie integrations coming soon.
Messenger,
Wordpress,
Shopify,
Google Sheet and more
Let us know what integrations you need at
[email protected]Technical integrations made easy
Deeply integrate AI into your applications with:
Plans that fit your need
Annually (Save up to 16%)
Basic
Premium
Pro
Enterprise
Life-time deal
License Tier 1
License Tier 2
License Tier 3
See what clients say about us
This transformation helped us serve our 100,000 customers with speed and accuracy. It's a moment of pride to be recognized as a top fintech and SME100 Asia company, and we attribute part of our journey's success to our partnership with CX Genie.