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See how CX Genie works
Highlight Features
Highlight Features
5 minutes to enable AI chat engine for your both web & app based
Hybrid mode - Combine AI and real human conversation at any time
Auto study from available data
30 days free trial, cancel anytime, no commitment
Manage multi-chat sessions/labelingWhat CX Genie can achieve for your business
Multiple data sources
Multiple data sources empower our chatbot to access a diverse range of information, ensuring comprehensive and accurate responses
Handling diverse data types
Supporting multimedia interactions
Website Chatbot
Interact with your website visitors organically, fostering conversations. Attract attention instantly, cultivate stronger connections, and achieve superior conversion rates.
Real-time customer engagement
Automated customer service
Data collection and analysis
Chat Portal
Chat Portal revolutionizes customer service with live agent chat, AI suggestions, and personalized support for faster solutions and unmatched satisfaction.
Direct agent chat
AI suggestions
API & SDK
Integrate our Chatbot effortlessly with your application using our user-friendly API & SDK, unlocking advanced conversational capabilities and personalized interactions.
Easy integration
Personalized interactions
Plans that fit your need
Start with free-tier. No credit card needed
Monthly
Annually (Save up to 16%)
Questions? We answer
1. What is CX Genie, and how does it work?
CX Genie is a platform designed to automate and optimize customer support processes. It uses natural language processing and machine learning to provide automated, efficient, and personalized customer interactions.
2. What are the key benefits of using CX Genie for our business?
CX Genie maximizes your ROI and offers a lot of business benefits through improving customer engagement, reducing support costs, 24/7 availability, and the ability to scale support efforts effortlessly.
3. Is CX Genie suitable for businesses of all sizes?
Yes, CX Genie is designed to cater to businesses of all sizes and categories, from startups to enterprise-level organizations. Whether you bring your own code or configure it in a few clicks, CX Genie is easily modified to meet your unique business needs.
4. How does CX Genie integrate with our existing customer support tools and systems?
CX Genie offers seamless integration with various customer support tools, CRM systems, and messaging platforms. Our team will work with you to ensure a smooth integration process. We not only make things easy on your customers, but set your teams up for success, and keep your business in sync.
5. Can CX Genie handle complex customer inquiries and issues?
Absolutely! CX Genie's AI is trained to handle a wide range of customer inquiries, from simple queries to complex issues. It continuously learns and improves its responses to better assist your customers.
6. Is there a need for human intervention when using CX Genie?
CX Genie can handle a significant portion of customer inquiries autonomously. However, it's designed to escalate complex issues to human agents when necessary, ensuring a seamless customer experience.
7. How can CX Genie enhance our customer engagement efforts with minimal effort?
CX Genie automates repetitive tasks, provides instant responses, and offers personalized interactions, allowing your team to focus on high-value customer interactions and strategic initiatives.
8. What kind of analytics and insights does CX Genie provide?
CX Genie offers comprehensive analytics and insights into customer interactions. You can track customer satisfaction, response times, and other key metrics to continuously improve your support processes.
9. Is CX Genie secure and compliant with data protection regulations?
Yes, CX Genie prioritizes data security and compliance. It adheres to industry-standard security practices and can be customized to comply with data protection regulations specific to your business.
10. How can we get started with CX Genie for our business?
To get started with CX Genie, simply contact our sales team, and they will guide you through the onboarding process, including customization, integration, and training to ensure a successful implementation.
11. Is my data secured?
Yes, your data is secured with CX Gennie. We don't store your conversation with the AI. Your uploaded data, links, and files are stored on the cloud ChatGPT with their standard security. LLM calls are made using ChatGPT with their security measures.