Saas Chatbots

Automate Tasks, Personalize Experiences
Transform business with AI

CX Genie is your AI-powered custom chatbot that delivers

Build your free AI chatbot in seconds. Just enter your website.

No sign up needed

Now available on

Google PlayGoogle Play

See how CX Genie works

Create intelligent chatbots that automate processes, personalize interactions, and unlock the power of AI - without the complexity.

Trusted by 6000+ customers globally

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Who is CX Genie for

CX Genie is on a mission to make AI accessible for everyone with just a few clicks.
Customer Service Teams

Customer Service Teams

Struggling with high contact volumes and repetitive inquiries? CX Genie empowers you to automate FAQs, offer 24/7 support, and personalize interactions to delight customers and free up your team's time.

E-commerce and Retail Businesses

E-commerce and Retail Businesses

Want to engage customers, provide real-time assistance, and offer product recommendations? CX Genie helps you personalize the buying journey, boost sales, and build brand loyalty with AI.

Marketing and Sales Teams

Marketing and Sales Teams

Looking to improve lead generation, qualify prospects, and nurture relationships? CX Genie lets you capture valuable customer data, answer questions instantly, and convert leads into sales with interactive chat experiences.

Financial Services

Financial Services

Need to provide personalized communication, offer advice, and streamline account management? CX Genie helps you answer customer inquiries 24/7, address concerns, and build trust.

Technology and Software Startups

Technology and Software Startups

Want to gather product feedback, prioritize feature requests, and engage directly with users? CX Genie allows you to collect valuable insights, automate support interactions, and improve your product roadmap.

Beyond basic bots

CX Genie for smarter interactions

key-features
Auto-Learning & Human-Powered Improvement

Auto-Learning & Human-Powered Improvement

Forget static responses. CX Genie learns from every conversation, adapts to user behavior, and constantly improves with human feedback. It's the chatbot that gets smarter every day.
Effective Communication, Naturally

Effective Communication, Naturally

Friendly interactions with emojis? You got it! CX Genie follows conversation flow, remembers context, and uses natural language for engaging experiences. Your customers will feel like they're talking to a human, not a robot.
Feedback Loop for Success

Feedback Loop for Success

Collect valuable insights directly within your message flow. Use 'like' and 'unlike' reactions to understand user sentiment and optimize your chatbot's responses for maximum satisfaction.
Intent Detection & Personalized Messaging

Intent Detection & Personalized Messaging

No more generic responses. CX Genie analyzes user input, understands intent, and delivers personalized messages tailored to their individual needs and preferences. It's like having a conversation with a real expert.

CX Genie is your all-in-one chatbot solution

Every interaction matters. Manage, analyze, and personalize your chatbot ecosystem efficiently with CX Genie

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Easy to use workspace

Everything you need to manage your chatbot easily accessible in one place.

View real-time performance in your dashboard

Manage all bots in one place

Jump into live chats

Build custom message flows

Manage customers & tickets

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Multiple data sources

Enrich and train your chatbot with diverse information types. Multiple data sources ensure the chatbot provides accurate and comprehensive responses

Upload URLs, FAQs, Documents, and more

Train on rich content

Supporting multimedia interactions

See demo
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hybrid_model

Hybrid model

Blend the best of both worlds. Combine AI and real human conversation at any time for personalized support.

Human touch meets automation

24/7 availability

Data-driven decisions

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message_flow_builder

Message flow builder

Build dynamic chatbot conversations that feel human, not robotic. Design personalized, interactive and unique conversation paths based on customers choices, ensuring they get the answers and support they need. No coding required.

Map the journey and build branching conversations

Visualize the flow with drag-and-drop interface

Personalize at every turn (branching logic & conditional responses)

Collect feedback

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ai_recommendations

AI recommendations

Chatbot agents learn and respond in real-time. Imagine your customers feeling seen, heard, and understood. That's the power of AI recommendations in action.

AI auto reply and suggestions

Proactive engagement, every time

Reduce support tickets & boost conversions

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your_favorite_platforms_integrated

Your favorite platforms, integrated

Easily integrate your chatbot with your chosen platforms. And stay tuned, more CX Genie integrations coming soon.

Messenger

Messenger,

Whatsapp

Whatsapp

Wordpress

Wordpress,

Shopify

Shopify,

google_sheet_and_more

Google Sheet and more

Let us know what integrations you need at

[email protected]
See demo
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Technical integrations made easy

Deeply integrate AI into your applications with:

Website SDK
React Native
Flutter
AI Add-ons
Customer Authentication
integrations

Plans that fit your need

Start with free-tier. No credit card needed
Monthly

Annually (Save up to 16%)

Basic

Basic

Always Free
1,000 conversations/month
Max 1 team member
Max 1 chatbot
3 documents for AI Knowledge (Files / FAQs / Articles / URLs)
Install chatbot on website
Hybrid chat mode for agent with AI recommendation
Premium

Premium

For businesses with ~ 30 customer support requests/day
$14.99/month
Everything from basic
5,000 conversations/month
Max 5 team members
Unlimited chatbots
50 documents for AI Knowledge (Files / FAQs / Articles / URLs)
Install chatbot on mobile app
Spark icon
MOST POPULAR
Pro

Pro

For businesses with ~ 200 customer support requests/day with advanced features & API access
$24.99/month
Everything from premium
30,000 conversations/month
Max 30 team members
Unlimited AI knowledge updates
Usage reports
API access
Live Chat technical support
Enterprise

Enterprise

For business of 10+ customers supports with AI training and 24/7 live support
Let's talk
Everything from pro
> 30,000 conversations/month
> 30 team members
Custom AI Training Model
On-premise solution
SAML SSO
Audit logs
24/7 Ticket Support
Special offer only on AppSumo

Life-time deal

License Tier 1

One-time purchase of
$59$216
Deal terms & Conditions
All features above included
5,000 conversations per month
50 documents for AI Knowledge (Files / FAQs / Articles / URLs)
20 chatbots
5 team members
Custom branding
Bring your own API key

License Tier 2

One-time purchase of
$149$264
Deal terms & Conditions
All features above included
25,000 conversations per month
Unlimited AI knowledge updates
50 chatbots
20 team members
Custom branding
Bring your own API key

License Tier 3

One-time purchase of
$289$480
Deal terms & Conditions
All features above included
50,000 conversations per month
Unlimited AI knowledge updates
Unlimited chatbots
Unlimited team member
Custom branding
Bring your own API key

See what clients say about us

natasha00
natasha00
Verified purchaser
5
The more I train it, the better it gets. Highly recommend!
CX Genie is beneficial! The real magic happens when you invest time building the chatbot's knowledge base. The more you feed it with answers to common questions, the better it responds to customer inquiries. This has significantly reduced my time on repetitive customer interactions, freeing me to focus on other issues. Highly recommend!
ljs.graphics1
ljs.graphics1
Verified purchaser
5
The mobile app and live chat is Amazing
Overall, this tool is exceptionally strong. Its responsiveness is impressive, and the seamless transition to live chat handover enhances the user experience. The auto-training feature, leveraging previous conversations, is a standout feature, offering unparalleled efficiency.
jass_
jass_
Verified purchaser
5
Great product overall
This tool is very good overall. Responds well, human handover is awesome, auto-training with previous conversations is fantastic.
seb_
seb_
Verified purchaser
5
Works really great!
I love how easy it was to set it up and train. Click here, click there - ready. Discord is alive and full of support from the CX Genie team.
Waldemar_Ramos
Waldemar_Ramos
Verified purchaser
5
This chatbot replaces more than 6 software and provides the entire customer service operation
At the time of writing this review, the CX Genie needs some tweaking and fine-tuning, however, it has already proven to be a fantastic tool that will greatly help my operation.

I'm replacing several complex software and server expenses, such as: Flowise, Botpress, Typebot, N8N, VPS, GPT 4, among others, with just one software that does all this integrated and easy without any code.

Another important point for my evaluation is the attention and quick feedback given by the developers. The support is excellent and they welcome our suggestions for improvements. I recommend that they remain that way.

I'm excited about the upcoming product updates and see potential for it to be the best AI-powered LLM and support tool for sure.
apps007
apps007
Verified purchaser
4
Lots of potential
They seem to be focusing on functionality that a lot of bots haven't begun to think about as yet:
1. Seamless integration between human agents and AI agents.
2. Educating the AI based on human agents input.
3. Workflows to enhance how the bot interacts with people.

There are still some bugs here and there but on the whole it's a usable product with a lot of potential.
Tony_Upbase
Tony_Upbase
Verified purchaser
5
Powerful AI assistant with mobile app & easy handover
I purchased CX Genie, and overall, I think it's a well-rounded AI assistant platform.

The integration with Facebook Messenger is quick and easy. Customers can directly interact with the bot within Messenger. The CX Genie also has a mobile app which adds convenience, as the support team can receive notifications on the go.

The AI to Human handover feature is something I was looking for and here its done in a very simple way. CX Genie automatically sends a notification to a human agent when there is a complex question that it doesn’t have the answer to, or a message flow can be created to trigger a human agent. Theres a smooth transition from AI to human assistance when needed.

Overall, CX Genie offers excellent value for its price, and I appreciate the ongoing updates and improvements from the CX Genie team.
onecup
onecup
Verified purchaser
5
Amazing Platform
This platform is a game-changer. It's incredibly well-designed, and it's evident that the developers know exactly what they're doing. I'm thrilled to have it.
info9927k
info9927k
Verified purchaser
5
Actively being developed
CX Genie has a solid base and is being developed be a very good support team. They also take every bit of feedback on board in the discord channel. My only concern with the Tier 3 plan was the lack of white labelling for unlimited bots was pointless but Ethan assured me that they are going to review that decision at the end of June.
dinnoleon
dinnoleon
Verified purchaser
5
The Cochinita Pibil of chatbots
5 tacos calientes for CX Genie. The feature set is extensive, and the interface is intuitive, so I had no trouble finding my way around and making good use of its capabilities. On top of that, CX Genie's analytics and insights have been crucial in empowering me to make data-driven decisions that have improved our customer experience. On the whole, CX Genie has exceeded my expectations, and I would suggest it to anybody seeking to improve their customer service processes.
Get More From CX Genie: Join Our Discord
Unlock the full potential of CX Genie by connecting with an active community of AI enthusiasts and early adopters on our Discord server.
Here's what awaits you:
Talk to devs
Get real-time support and insights.
Shape CX Genie
Share feedback, report bugs & suggest new features.
Insider knowledge
Learn tips & tricks from our team and other users.
Unlock exclusives
Free add-ons & and new features for free!
Discord

Welcome to CX Genie,
where falling behind on AI is not an option!

Experience personalized AI chat support that's as effortless as flipping a switch – simple in both pricing and setup. Join us and stay ahead with AI-powered solutions!

No credit card required

Now available on

Google PlayGoogle Play
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Saas Chatbots
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Contact
[email protected]
56 Nguyen Dinh Chieu, District 1, Ho Chi Minh City, Vietnam
18 Sin Ming Lane, #07-13 Midview City, Singapore (573960)
Level 2 - 11 York St, Sydney NSW 2000, Australia
@2024 CX Genie. All rights reserved