NEW RELEASE VERSION 6.13

Feb 11 2026

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NEW RELEASE VERSION 6.13

CX Genie x Lark Integration – Seamless Team Collaboration

This week, CX Genie officially introduces a powerful new integration with Lark, enabling teams to manage conversations and automate support workflows directly within the Lark ecosystem.

Expanding CX Genie Across Team Platforms

CX Genie continues to expand its omnichannel capabilities to meet growing customer demand. With many users requesting bot support within Lark, we’re excited to make this integration officially available.

The new CX Genie x Lark integration allows businesses to deploy and manage their chatbot directly inside Lark, ensuring smoother internal collaboration and faster response handling.


What This Integration Enables

With Lark integration, teams can:

Deploy CX Genie chatbot within Lark

Centralize team communication and customer interactions

Improve response speed through real-time collaboration

Maintain consistent automation across platforms

Streamline internal coordination for customer support workflows

This update strengthens CX Genie’s position as a flexible, multi-platform AI assistant built for modern teams.


Easy Setup & Documentation

We’ve prepared detailed step-by-step documentation to guide you through the integration process.

👉 Refer to the official setup guide for configuration instructions.
👉 Watch the overview video below for a quick walkthrough.


CX Genie remains committed to expanding platform integrations and delivering seamless AI-powered support wherever your team works.

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