Built with security in mind
We only process data you intentionally share. This information is used strictly for analytics and product experience, never for secondary purposes.
Your data
Protected by Design
CX Genie puts security at its core.
We safeguard your information through rigorous controls, clear ownership, and full ISO compliance.
You own your data
You retain full ownership of your data at all times. CX Genie acts solely as a data processor and handles data only under your instructions. We never sell your data, share it for unrelated purposes, or use it to train AI or machine learning models.
ISO 27001 & Information Security
CX Genie operates under an ISO 27001-aligned information security framework. Our systems are designed to protect data through strict access controls, risk management practices, and continuous security monitoring. We follow internationally recognized standards to ensure data confidentiality, integrity, and availability across all layers of the platform.
Global compliance
ISO 27001 Certified
Our audited security framework ensures your data is protected under world-class information security standards.
AWS infrastructure
CX Genie data is hosted on AWS, which provides security controls and compliance standards designed to operate securely at global scale.
Stripe Security
Payments are handled exclusively by Stripe. Sensitive payment details never touch our internal servers.
Data security capabilities
SSO
Google SSO
CX Genie supports sign-in via Google Workspace, allowing teams to manage access centrally and reduce risks related to weak or shared passwords.
TLS
Encryption for data in transit/TLS Encryption
All data is encrypted in transit using industry-standard TLS protocols to prevent unauthorized interception.
AES-256
Encryption at rest/AES-256 Storage
Stored data is protected with high-grade AES-256 encryption, ensuring it remains unreadable without access.
24/7
Production access controls
Production environments are tightly restricted to authorized personnel and monitored 24/7 for security.
SDLC
Secure SDLC
Security is baked into our development process, with rigorous testing and code reviews for every update.
VUNLER- ABILITY
Vulnerability tracking
Security vulnerabilities are continuously monitored and assessed. Identified issues are prioritized and remediated based on risk and potential impact.
Our platform is designed with a strong emphasis on privacy and compliance.
Adhering to international standards to guarantee optimal data security and foster user trust.
No credit card required
